Privacy Policy

This Privacy Policy explains how personal information is collected, used, shared and protected when customers visit or make a purchase from ateliertempo.com.

1. Data Controller

ateliertempo.com is operated by:

Wuhan Aimijue Trading Co., Ltd.

Trading Brand:
Atelier Tempo

Email:
support@ateliertempo.com

Business Address:
Room 1202, 12th Floor,
Hongguang Commercial Complex,
No. 99 Moshuihu North Road,
Hanyang District,
Wuhan City, Hubei Province (-667),
China

2. Information We May Collect

Depending on how customers use our website, we may collect information such as:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Order and transaction information
• Product selections and shopping activity
• IP address
• Browser and device information
• Website usage information
• Customer service communications
• Payment-related transaction information provided by payment service providers

We do not intentionally store complete payment card numbers on our own website servers.

3. How We Use Information

We may use personal information to process orders, arrange payment and delivery, provide customer support, process returns and refunds, prevent fraud, maintain and improve our website, comply with legal obligations and provide marketing communications where permitted.

4. Sharing of Information

Information may be shared with service providers that assist with:

• E-commerce and website services
• Payment processing
• Shipping and logistics
• Fraud prevention
• Analytics
• Marketing and advertising
• Professional or legal services

Information may also be disclosed where required by applicable law or valid legal process.

5. Cookies

Our website may use cookies and similar technologies for essential functionality, preferences, analytics, security and, where permitted, advertising.

More information is provided in our Cookie Policy.

6. Data Retention

Personal information is retained only for as long as reasonably necessary for purposes such as completing transactions, customer service, business records, fraud prevention and legal compliance.

7. Privacy Rights

Depending on applicable law and customer location, customers may have rights relating to access, correction, deletion, restriction, objection or portability of personal information.

Privacy requests may be submitted to:

support@ateliertempo.com

We may need to verify the identity of the requester.

8. Marketing Communications

Customers may unsubscribe from marketing communications using the unsubscribe option contained in the applicable email or by contacting us.

Transactional messages such as order confirmations and delivery notifications may still be sent.

9. International Processing

Because we operate an international online business and use service providers in different locations, personal information may be processed outside the customer's country or region.

Where required, reasonable safeguards will be used in accordance with applicable privacy requirements.

10. Information Security

We use reasonable technical, administrative and organizational measures designed to protect personal information.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Children's Privacy

Our online store is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection would be prohibited by applicable law.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of third-party websites.

13. Policy Updates

We may update this Privacy Policy periodically.

The current version will be published on this page with its latest update date.

14. Contact Us

Wuhan Aimijue Trading Co., Ltd.

Website:
ateliertempo.com

Email:
support@ateliertempo.com

Business Address:
Room 1202, 12th Floor,
Hongguang Commercial Complex,
No. 99 Moshuihu North Road,
Hanyang District,
Wuhan City, Hubei Province (-667),
China