Terms of Service

These Terms of Service govern your access to and use of ateliertempo.com and purchases made through the website.

ateliertempo.com is operated by Wuhan Aimijue Trading Co., Ltd. Atelier Tempo is the trading brand used for this online store.

By accessing the website or placing an order, you agree to these Terms.

1. Business Information

Legal Business Name:
Wuhan Aimijue Trading Co., Ltd.

Trading Brand:
Atelier Tempo

Website:
ateliertempo.com

Email:
support@ateliertempo.com

Business Address:
Room 1202, 12th Floor,
Hongguang Commercial Complex,
No. 99 Moshuihu North Road,
Hanyang District,
Wuhan City, Hubei Province (-667),
China

2. Website Use

You may use this website only for lawful purposes.

You must not interfere with the operation or security of the website, attempt unauthorized access to our systems or use the website in violation of applicable laws or the rights of others.

3. Product Information

We make reasonable efforts to provide accurate information regarding product descriptions, sizes, colors, materials, images, prices and availability.

Colors and appearance may vary depending on the customer's device and display settings.

Product availability may change without notice.

4. Orders

Submitting an order does not necessarily mean the order has been accepted.

Orders may be declined or canceled where reasonably necessary, including cases involving unsuccessful payment, suspected fraud, incorrect pricing, unavailable stock or incorrect customer information.

Where payment has already been captured for a canceled order, the applicable amount will be refunded to the original payment method.

5. Prices and Payments

Prices and applicable charges are displayed before checkout is completed.

Available payment methods are shown during checkout.

Third-party payment service providers may process customer payments.

6. Shipping

Shipping destinations, processing information, estimated delivery periods and applicable shipping charges are described in our Shipping Policy.

7. Returns and Refunds

Return eligibility, return periods, return shipping responsibility and refund procedures are described in our Return & Refund Policy.

8. Accounts

Customers who create an account are responsible for maintaining the confidentiality of their account information and for providing accurate information.

9. Intellectual Property

Unless otherwise stated, original website content, including text, graphics, layout and branding, is owned by or licensed to Wuhan Aimijue Trading Co., Ltd.

Protected content may not be reproduced or commercially exploited without appropriate authorization.

10. Third-Party Services

Our website may rely on third-party providers for services including payments, logistics, analytics and website functionality.

Use of those services may also be governed by the relevant provider's terms and privacy practices.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy.

12. Website Availability

We make reasonable efforts to maintain the availability and accuracy of the website, but uninterrupted operation cannot be guaranteed.

13. Consumer Rights

Nothing in these Terms excludes or restricts consumer rights that cannot legally be excluded under applicable law.

14. Governing Law

These Terms are governed by laws applicable to Wuhan Aimijue Trading Co., Ltd. at its place of business, without limiting mandatory consumer rights that may apply to customers in their place of residence.

The parties should first attempt to resolve disputes through good-faith communication.

15. Changes to These Terms

We may update these Terms when reasonably necessary.

The current version and its effective date will be published on this page.

16. Contact

Wuhan Aimijue Trading Co., Ltd.

Website:
ateliertempo.com

Email:
support@ateliertempo.com

Business Address:
Room 1202, 12th Floor,
Hongguang Commercial Complex,
No. 99 Moshuihu North Road,
Hanyang District,
Wuhan City, Hubei Province (-667),
China